Terms and conditions

Access to and use of the williamwine.it e-commerce site are governed by these terms and conditions.

The site and the William Wine brand of WB with registered office in Via Muratori 32, registered with the Milan Chamber of Commerce REA: MI-2591272 VAT number IT11275490966.

Users who use the online store and the services offered by William Wine of WB declare that they have read and accept these conditions of sale.

Premise: alcoholic and / or spirits items cannot be purchased by underage customers according to current legislation.

Terms changes

The following conditions may be changed at any time, and will be effective immediately after publication on the williamwine.it website, therefore our customers are asked to check for any changes to the conditions of sale at each purchase on our shop.


In order to use the William Wine services of WB, users must register on the site, providing all the data requested by the registration form truthfully and completely and accept the privacy policy in full and these general conditions.

The customer / buyer guarantees that the actual owner of the goods purchased in the online store is of age and, if different, William Wine declines any responsibility resulting from the insertion of untrue data.

Products displayed and purchase procedure

All prices indicated on the site include VAT and may be subject to periodic changes without prior notice. In case of discrepancy between the prices published on the site and any advertising images, the prices indicated on the online store page are to be considered effective.

Each order sent constitutes a purchase request for the products published on the site. Orders are subject to the availability and discretionary acceptance of William Wine of WB, which reserves the right not to confirm an order, in particular due to the unavailability of one or more of the products purchased. In this case, the price and shipping costs incurred by the Customer will be reimbursed.

The actual availability of a product is indicative, as multiple users can purchase the same product at the same time and therefore make it unavailable.

The photos inserted are indicative and do not constitute a guarantee of the quality of the products. Furthermore, the photograph does not always show the vintage actually on sale, for which only the year shown in the name of the product is valid.

Product anomalies

In the event of an anomaly in the product purchased at the William Wine site, the Customer is required to keep the bottle with at least 3/4 of the contents and the cap of the same, report the problem within 7 days of purchase and send to at his own expense all at William Wine, Via Muratori, 32 Milan 20135. An expert will be in charge of checking the status of the product and should he confirm the anomaly manifested by the User, William Wine of WB will refund the cost of the shipment and the bottle or to send a voucher of the same amount that can be spent on the WilliamWine.it site. The wines for which substitution is not possible are "vintage" wines and therefore products of more than one year prior to current production.


Delivery times and methods are detailed on the Deliveries page of the WilliamWine.it site.


The methods of payment and the rules applied are detailed on the Payments page of the WilliamWine.it site.

Right of withdrawal

Purchases on williamwine.it are subject to the provisions of Legislative Decree 21/2014 which guarantees the right of withdrawal. The details to exercise this right are shown on the Right of withdrawal page of the WilliamWine.it site.


William Wine of WB guarantees the customer that the personal data acquired in relation to the sale of the products will always be treated in a lawful and correct manner, in full compliance with the provisions of Legislative Decree 30 June 2003 n. 196, Code regarding the protection of personal data, and subsequent amendments, and the European legislation, European Regulation for the protection of personal data n. 679/2016, GDPR.

For more details on the subject refer to the Privacy and Cookies page.

Electronic invoice

By placing an order on the WilliamWine.it site, you consent to receive the invoice only in electronic format. The invoice must be printed and filed as an original in accordance with Ministerial Circular 45 / E, 19/10/2005.

Intellectual Property Rights

William Wine's contents, such as, by way of example, the works, images, photographs, music, sounds and videos, slogans, documents, drawings, figures, logos and any other material, in any format, published in William Wine, including menus, web pages, graphics, colors, layouts, tools, fonts and design of the Site, diagrams, layouts, and software that are part of William Wine , are protected by copyright and any other intellectual property right or in the availability of William Wine Di WB and other rights holders. It is forbidden to reproduce, in whole or in part, in any form, by William Wine of its contents, without the express written consent of William Wine Di WB. You are therefore only authorized to view the Site and its contents and to perform all those other temporary acts of reproduction, without their own economic significance, which are considered transitory or accessory, an integral and essential part of the same display of William Wine and its contents and all other navigation operations on the Site that are performed only for a specific use legitimate of William Wine and its contents.

Applicable law and competent court

These terms and all disputes regarding the execution, interpretation and validity of this contract are subject to Italian law. The parties undertake to devolve any dispute, within the limits of the applicable legislation, to the jurisdiction of the Italian courts, with the exclusive forum identified in the Court of Milan.

Limitation of Liability

William Wine of WB has taken every useful precaution in order to ensure its users that William Wine's contents are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the site and, as far as possible , even later. However, it does not assume any responsibility towards users for the accuracy and completeness of the content published on the site, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law.

Those who access the Site have the obligation to equip themselves with suitable antivirus and firewall protections, and release William Wine from any liability for any damage deriving from viruses. They also release William Wine Di WB from any liability deriving from damaged files, errors, omissions, service interruptions, content deletions, problems connected to the network, providers or telephone and / or telematic connections, unauthorized access, alterations of data, the failure and / or faulty operation of the user's electronic equipment.

The customer is the one and only responsible for the custody and credentials that allow access to the reserved services that may be available on the site, as well as for any harmful consequences that may arise for William Wine as a result of incorrect use, loss, and theft. of these credentials.

For any information or complaint, you can send an email to info@williamwine.it.

In general, although not expressly written, the provisions of the law on distance contracts are valid. Any dispute is subject to Italian jurisdiction.

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